Privacy Policy

Last updated: 17 May 2026

At WND Electrical Services, we are committed to protecting your privacy and handling your personal data transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

WND Electrical Services provides electrical services throughout the United Kingdom.

Website: wndelectricalservices.co.uk

If you have any questions about this policy or your personal data, you can contact us through our website contact form or business contact details listed on the website.

We may collect and process the following personal data:

• Name 
• Email address 
• Telephone number 
• Address (if provided) 
• Information submitted through contact forms 
• Technical data such as IP address, browser type, and device information 
• Website usage data through cookies and analytics tools 

We use your information to:

• Respond to enquiries 
• Provide quotations and services 
• Communicate with customers 
• Improve our website and services 
• Maintain website security 
• Comply with legal obligations 

Under UK GDPR, we rely on the following lawful bases:

• Consent — where you have given clear consent 
• Contract — where processing is necessary to provide services 
• Legitimate Interests — to improve and operate our business 
• Legal Obligation — where required by law 

We use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Where required by law, non-essential cookies are only used after you provide consent.

Please see our Cookie Policy below for more information.

We may use trusted third-party providers such as:

• Website hosting providers 
• Analytics providers (such as Google Analytics) 
• Spam protection services 
• Embedded content providers 

These providers may process data on our behalf in accordance with their own privacy policies.

We only retain personal data for as long as necessary to:

• fulfil the purposes we collected it for, 
• satisfy legal, accounting, or reporting obligations, 
• resolve disputes and enforce agreements. 

Customer enquiries are typically retained for up to 24 months unless a longer retention period is legally required.

Under UK GDPR, you have the right to:

• Access your personal data 
• Correct inaccurate data 
• Request deletion of your data 
• Restrict processing 
• Object to processing 
• Withdraw consent at any time 
• Request transfer of your data 

To exercise your rights, please contact us via our website.

We implement reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or misuse.

However, no internet transmission is completely secure.

Some third-party providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

If you are unhappy with how we handle your personal data, you have the right to complain to the UK Information Commissioner’s Office (ICO).

Information Commissioner’s Office (ICO)

We may update this Privacy Policy from time to time. Any updates will be posted on this page.